Let’s work it out
Help with
your next step.
Have a question or something that is not working as expected? Email Jeff with the details.
Sign-in trouble
Tell us which screen you see and the error message. Regular sign-in uses an email link; App Review sign-in uses its assigned email and password directly with Firebase. Do not include sign-in emails, links, passwords or verification codes in a support request.
App or ride issue
Include what you were trying to do, the approximate time and your app version if available. Remove other people’s personal details from screenshots.
Safety or conduct
Use Safety in a matched ride’s chat to report or block someone. You can also email the ride details to Jeff. Read the community rules.
Privacy question
Read the privacy policy or contact us about how your information is handled.
Account request
Delete your account under Profile → Account & safety, or follow the account deletion instructions for help by email.