Slipstream Rides

Your information

Privacy policy

Slipstream uses information to help riders and drivers meet, coordinate and share a journey. Here is how that information is handled.

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Information we handle

This policy covers the Slipstream Rides app, also called Slipstream, and this privacy and support website. Slipstream Rides is operated by Jeffery Powell. The service is for riders and drivers aged 18 or older. Depending on how you use it, information includes:

Account & profile

Your name, email, account identifiers, profile photo and biography. Regular sign-in uses an email link. App Review sign-in also sends the assigned reviewer password directly to Firebase for authentication; Slipstream does not retain that password. Drivers can add vehicle make, model, colour, licence plate, seat count and a vehicle photo. We record your confirmation that you are 18 or older, the terms version you accept and the time of acceptance. This confirmation does not ask for a date of birth or identity document.

Location & journeys

Precise location, destination searches, routes, pickup and drop-off points, ride requests and trip status/history. Driver location can update in the background while offering a ride, with the relevant device permission.

Messages & support

Messages between matched riders and drivers, message timestamps, feedback and any screenshots or details you send when requesting help. Safety reports include the reported ride or person, reason and details; blocking records identify the accounts that must not be matched or messaged.

Technical information & alerts

App/platform information and service request, performance and diagnostic data. If you enable ride alerts, we associate a device notification token with your account to send updates. Hosting, authentication, notification and mapping providers also process technical information needed to deliver their services.

How information is used

  • Run your account: sign you in, maintain your session, show your profile and record participation terms.
  • Coordinate rides: find route overlap, identify pickup points, confirm arrival and boarding, update trip progress and deliver the alerts you enable.
  • Help participants recognize each other: show relevant profile and vehicle information for a match.
  • Handle safety and support: deliver messages, review reports, apply blocks, filter prohibited content and investigate errors or abuse.
  • Keep the service working: troubleshoot requests and understand service performance.

This release does not collect payment details or process fares or driver payouts. We do not sell your information or use it for advertising.

Sharing & service providers

Other ride participants. Relevant profile, vehicle, pickup, trip and location information is shared with the rider or driver involved in your match. Messages are delivered to the other participant.

Uploaded images. Published profile and vehicle photos use public file links, so anyone who obtains a link may be able to view the photo. Removing a photo from our storage cannot recall copies that someone else downloaded or that remain temporarily cached. Feedback screenshots are stored privately and are available to you and authorized support staff through temporary links. A temporary link can be used by anyone who has it until it expires; do not forward it or upload passwords, identity documents or sign-in links.

Google Cloud and Firebase. Google services host application data and files and support email-link authentication. The App Review sign-in flow sends its email and password directly to Firebase Authentication; Slipstream does not store the password. Before a new profile or vehicle photo is published, Google Cloud Vision checks it for prohibited image content. Feedback screenshots are not sent through that photo-publication check. These services process the information needed to perform those tasks. See Firebase privacy information and Google’s privacy policy.

Apple notifications. If you enable ride alerts on iPhone, Apple Push Notification service processes your device notification token and notification content to deliver the alert. Your notification settings control how alerts appear, including on the lock screen. See Apple’s privacy policy.

Maps, destination search and routing. Mapbox provides maps and directions. Destination search queries and location used to improve results can be sent to Google Places and Mapbox; route origin and destination coordinates are sent to Mapbox for directions. Mapping SDKs also process location, identifiers, usage and diagnostic information for service functionality and analytics. See Mapbox’s privacy policy.

People handling support and safety. Information you submit is available to the people handling your request or report. Email is processed by the email services involved in sending and receiving it. Reports are not displayed to other participants by the app; we may use relevant details to investigate an issue or respond where legally required.

Storage & retention

Account, profile, trip and message records are kept while the account is in use. Uploaded files, live ride state, service logs and backups are held separately. Our providers may process information outside your province or country, including in the United States.

  • Account deletion: in the app, open Profile → Account & safety → Delete account. Finish or cancel an active ride first. You may be asked to sign in again. Once your request is accepted, account access ends and deletion continues in the background. It removes the sign-in identity, profile and vehicle details, uploaded photos, in-app feedback, notification registration and messages you sent.
  • Shared ride records: completed ride records and the other participant’s messages remain for that participant’s history and service integrity. Your name and contact/profile details are removed and the account is labelled “Deleted account.” Ride times, route details and an internal account reference may remain; these records are not a promise of complete anonymity.
  • Safety reports: reports and safety-action records are retained for up to 90 days after they are created. Deletion removes direct account links from these records; the report text may still contain details supplied by a participant.
  • Application backups: our application backup retention target is 30 days, with cloud expiry scheduled at 29 days. Expired temporary backups on an offline device are removed when that device next wakes or signs in. A deleted record can remain in a backup until that copy is removed. Restoring an application backup requires reapplying completed account-deletion requests. This schedule does not control authentication-provider retention.
  • Firebase Authentication: Firebase keeps logged IP addresses for a few weeks. After we request deletion of the associated Firebase user, Firebase removes other authentication information from its live and backup systems within 180 days, according to its published retention policy.
  • Logs and support correspondence: operational logs and email correspondence are separate from your in-app profile and may remain while needed to resolve the issue, investigate abuse or meet a legal requirement. Ask us about a specific record.

A provider outage can delay deletion; the service retries incomplete work. We may preserve particular information where required by law and restrict its use to that purpose. Providers may retain their own security or operational records under their policies. Signing out or uninstalling Slipstream does not delete your account.

The account deletion page explains the process and the email option if you cannot use the app.

Your choices

  • Device permissions: manage location, camera, photo and notification access in iPhone Settings. Restricting permissions can prevent the related feature from working.
  • Profile details: edit the information made available in the app’s Profile screen.
  • Report or block: open Safety from a matched ride’s chat. Blocking stops messages and future matches with that person; it does not cancel an ongoing ride. Manage blocks in Profile → Account & safety.
  • Account information: use the in-app deletion control or email us to request access, correction or deletion. We may need to verify account ownership.
  • Sign-out: signing out ends the session and removes its ride-alert registration. It is not account deletion.

Manage your account information

This website

This website contains static information and email links. It has no account sign-in, submission form, advertising scripts or analytics scripts. Clicking an email link opens your email app; the website does not send a request for you.

Google’s hosting infrastructure handles ordinary web request information, such as IP addresses and browser/network details, to deliver the site. External links open services covered by their own privacy policies.

Questions about your information?

Contact Jeffery Powell at for privacy questions or account requests. Please do not send passwords, sign-in links or verification codes.

We update this page as the app and its data handling change. The date at the top identifies the latest version.